tg77 casino Privacy Policy – How We Handle Your Personal Data

At tg77 casino, your privacy matters. This policy explains what personal information we collect from players in the Philippines, how we use it, and the steps we take to keep it secure. If you have questions after reading, our FAQ page is a good starting point.

Data Protection Philippines Market Last Updated: 2025

What This Policy Covers

This Privacy Policy applies to all players who register and use the tg77 casino platform, including the website and mobile app available to players across the Philippines. It describes the categories of personal data we collect, the purposes for which we use that data, how long we retain it, and the rights you have as a data subject under applicable Philippine law. By creating an account or continuing to use our services, you acknowledge that you have read and understood this policy. We encourage you to review this page periodically, as we may update it from time to time to reflect changes in our practices or legal obligations.

1. Information We Collect

When you register an account with tg77 casino, we collect personal information that is necessary to verify your identity, process transactions, and comply with our legal obligations under Philippine regulations. This includes your full name, date of birth, residential address, email address, and mobile number. During the account verification process, we may also request a government-issued identification document such as a passport, driver's licence, or national ID to confirm your identity and ensure you meet the minimum age requirement of 18 years. When you make deposits or withdrawals, we collect payment-related information including your chosen payment method details, transaction amounts, and transaction history — though we do not store full card numbers on our servers. We also collect technical data automatically when you use our platform, such as your IP address, device type, browser version, operating system, and session activity logs, which help us maintain platform security and improve your experience. If you contact our support team, we retain records of those communications to help resolve any follow-up queries efficiently. All data collection is proportionate to the purpose for which it is needed, and we do not collect more information than is reasonably necessary.

2. How We Use Your Information

The personal data we collect is used primarily to operate and deliver the tg77 casino platform to you in a safe, fair, and legally compliant manner. We use your identity and contact information to create and manage your account, send you important service notifications, and verify your eligibility to participate in promotions listed on our Promotion page. Payment data is used solely to process your deposits and withdrawals in Philippine pesos and to maintain accurate financial records as required by law. Technical and behavioural data helps us detect and prevent fraud, identify unusual account activity, and ensure the integrity of our gaming environment. We may use your contact details to send you relevant updates about platform features, new games, or changes to our terms — you can opt out of non-essential communications at any time through your account settings. We do not sell, rent, or trade your personal data to third-party marketers under any circumstances. Where we share data with third-party service providers — such as payment processors or identity verification partners — those parties are contractually bound to handle your data securely and only for the specific purpose for which it was shared.

3. Data Retention and Security

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and our regulatory obligations. In most cases, account and transaction records are retained for a minimum of five years following account closure to satisfy anti-money laundering and financial reporting requirements. Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked back to you. tg77 casino uses industry-standard security measures to protect your data, including TLS encryption for data in transit, access controls that limit who within our organisation can view personal information, and regular security reviews of our systems and processes. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and you also play a role in keeping your account safe by using a strong, unique password and not sharing your login credentials with anyone. If you suspect that your account has been compromised, please contact our support team immediately so we can take appropriate action. Any confirmed or suspected data breaches that affect your rights will be reported to the relevant Philippine authorities and to affected players in accordance with our legal obligations.

4. Your Rights as a Data Subject

As a player based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 and its implementing rules and regulations. You have the right to access a copy of the personal data we hold about you, to request corrections if any information is inaccurate or incomplete, and to request deletion of your data where it is no longer necessary for the purposes for which it was collected — subject to our legal retention obligations. You also have the right to object to certain types of processing, to withdraw consent where processing is based on consent, and to lodge a complaint with the National Privacy Commission if you believe your rights have been violated. To exercise any of these rights, you can contact our support team through the channel available in your account dashboard, and we will respond within the timeframe required by law. We will never penalise you for exercising your data rights, and any request will be handled with care and confidentiality. If you have general questions about how your data is handled, the FAQ page covers the most common queries from our Philippine players.

5. Cookies and Tracking Technologies

tg77 casino uses cookies and similar tracking technologies to make our platform function correctly and to improve your browsing experience. Essential cookies are required for core functions such as keeping you logged in during a session and remembering your preferences, and these cannot be disabled without affecting how the platform works. We also use analytical cookies to understand how players navigate the site, which pages are most visited, and where users encounter difficulties — this data is aggregated and does not identify you personally. We do not use third-party advertising cookies or allow external ad networks to track your behaviour across other websites through our platform. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some features of the platform. Our cookie practices are reviewed regularly to ensure they remain proportionate and compliant with applicable Philippine privacy standards. If you have questions about specific cookies in use, please reach out to our support team for a detailed breakdown.

Common Questions About Your Privacy

Quick answers to what Filipino players most often ask about data handling at tg77 casino.

We do not sell or rent your personal data to any third party. We share data only with trusted service providers — such as payment processors and identity verification partners — who are contractually required to handle it securely and only for the specific purpose we have authorised. In cases where we are legally required to disclose information to Philippine regulatory authorities or law enforcement, we will do so in accordance with applicable law. Outside of these limited circumstances, your data stays within the tg77 casino platform. If you have concerns about a specific type of data sharing, you can contact our support team for clarification.

You can submit a data access request through the support channel in your account dashboard. We will verify your identity before processing the request to ensure your data is not disclosed to an unauthorised party. Once verified, we will provide you with a copy of the personal data we hold about you in a commonly used format within the timeframe required by Philippine law. There is no fee for a standard data access request. If your request is complex or you are asking for a large volume of records, we may need additional time and will notify you accordingly. The FAQ page has more detail on the request process.

When you close your tg77 casino account, we retain your personal data for the minimum period required by Philippine law and our regulatory obligations — typically five years for financial and identity records. This retention is necessary to comply with anti-money laundering regulations and to resolve any disputes that may arise after account closure. Once the retention period expires, your data is securely deleted or anonymised. During the retention period, your data is not used for any marketing or promotional purposes. If you have questions about what specific data is retained after closure, please contact our support team before closing your account.

You can opt out of non-essential marketing communications at any time through the notification preferences section of your account settings. Once you opt out, we will stop sending promotional emails, SMS messages, and in-platform notifications about offers and new features. Please note that opting out of marketing does not affect essential service communications — we will still send you important account notifications such as deposit confirmations, withdrawal updates, and security alerts. If you have difficulty updating your preferences, contact our support team and we will process your opt-out request manually. Players who have opted for self-exclusion under our Responsible Gaming policy are automatically removed from all marketing lists.

Questions? We Are Here to Help

If anything in this Privacy Policy is unclear, or if you want to exercise your data rights, visit our FAQ page or log in to your account to reach our support team directly. New to tg77 casino? Create your account and start playing today.